Knowledge Base (KB44-20150617-01)

Challenge / Problem:
Users will get an “Access Denied” notification when trying to complete a Progress Note that they have previously been able to complete with no errors.

Solution:
Check the address bar in the browser to make sure it’s HTTPS:// and NOT HTTP://. The “S” must be present for the secured site.

Reason for "access denied". The address bar is HTTP.

Reason for “access denied”. The address bar is HTTP:// which is incorrect.

Correct HTTPS:// address

Correct HTTPS:// address.

Published:
06/17/2015 11:09 AM

Resolved:
2014




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