This Customer Support Guide details our support services, contact information, and best practices for contacting support to ensure quick response and issue resolution.

The DetainEMR Web site ( provides a wealth of information at your fingertips. Refer to the following online resources before you contact DetainEMR Customer Support.
In addition to the above Web site supports, DetainEMR has phone support services. Call center operates a 24 hour/7 day-a-week telephone, email & remote support service that is staffed to handle any issue or question for the EMR system that we have developed and support. Phone calls are handled directly by our knowledgeable staff ensuring a quick and accurate response.

Call-Center : 309-691-9300 (24/7 Support line)